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Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.
All Systems Operational. Uptime over the past 90 days. View historical uptime. SalesOS Operational 90 days ago. TalentOS Operational 90 days ago.
MarketingOS Operational 90 days ago. OperationsOS Operational 90 days ago. Enrich Operational 90 days ago. Ringlead Operational 90 days ago. Engage Operational 90 days ago. Chorus Operational 90 days ago. ZoomInfo Chat Operational 90 days ago.
NeverBounce Operational 90 days ago. Degraded Performance. Partial Outage. Major Outage. Major outage. Partial outage. System Metrics Month Week Day. Platform Latency. Past Incidents Jul 11 , Jul 10 , Jul 9 , Jul 8 , Chorus - Intermittent Recording Issues. Resolved - This incident has been resolved.
Jul 8 , EDT. Identified - The issue has been identified and a fix is being worked on currently. Jul 7 , EDT. Investigating - We are aware of intermittent issues impacting Chorus recordings.
During this time, recordings may be getting delayed for some customers. Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible.
Jul 7 , Jul 6 , ZoomInfo Export Delays. Jul 6 , EDT. Monitoring - We have identified and implemented a fix to address the delays in exporting. With this fix now in place, all queued up exports will begin to process through. Users may still see jobs in processing state while the backlog of exports is worked through but all jobs should complete. Investigating - We are aware of the intermittent issues causing delays in some exports from ZoomInfo. Specifically, larger Person and Company exports, as well as Scoops and Intent exports, may be delayed in processing.
Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible. Jul 5 , Jul 4 , Jul 3 , Jul 2 , Jul 1 , Jun 30 , Jun 29 , Jun 28 , Issues with Engage Bridge Dialer.
Resolved - The Engage Bride Dialer functionality fix has been implemented and restored to operational. Jun 28 , EDT. Monitoring - A fix has been implemented and we are monitoring the results. Investigating - We are currently experiencing issues with the Bridge Dialer functionality within the Engage platform. Our Engineering team is actively investigating and working to resolve as soon as possible. Jun 27 , ZoomInfo Intermittent Platform Issues. Jun 27 , EDT. Salesforce Native Application should be running without issue.
Users may see intermittent latency within the ReachOut extension, but we are working closely to resolve this now. All Exports, Enhance, and ListMatch jobs are processing through now. Any export that was requested during during this incident ET onwards may be delayed as we are working to process all exports from this time, but no action should be needed for these to process.
Identified - We have identified the issue and are working on a fix. Reachout and Salesforce Native application should be up and running without issue. Our engineering teams are continuing to work on export, Listmatch, and Enhance jobs to get these back up and running as soon as possible. Update - We are continuing to investigate this with top priority.
Update - We are continuing to investigate this issue. As we work to resolve this, ZoomInfo Listmatch and Enhance jobs will be queued and begin to process once we have implemented a solution.
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